As a small business, the success of Maven Esthetics® depends on the mutual respect of time. Please note that ALL policies and procedures will be enforced. All bookings, including canceling/rescheduling, must be done online through our booking platform, Booksy.

APPOINTMENT HOUSEKEEPING:

• Canceling or changing an appointment within the 48 hour window of the scheduled time will result in an automatic 100% charge to the card on file.

• If the card on file is invalid, payment must be made in full before booking a new appointment.

• Arriving more than 10 minutes late or a no-show will result in a 100% charge for all services booked.

• Removing a service from a multi-service appointment will be treated as a same-day cancelation.

  APPOINTMENTS THAT REQUIRE A DEPOSIT:

• Are NON-REFUNDABLE and will be applied toward your balance if policies are followed, but I will lose my deposit if I cancel my service or if I make any changes within 48 hours before the appointment.

•  All appointments require a 48-hour cancellation notice. If you reschedule outside of the 48-hour notice, the deposit will be forfeited as it covers the reserved time block. Cancellations made at any time, for any reason, will also result in the forfeiture of the deposit.

•  Deposits are NOT transferrable to other services or persons for any reason.